Privacy policy

Effective Date: May 18th, 2026 Last Updated: May 2026

The Lagos State Government, through its What’s Next? Hospitality and Skills Acquisition Training Program, is committed to protecting the privacy and personal data of all website visitors and program applicants. This Privacy Policy explains how we collect, use, store, and protect your information in line with the Nigeria Data Protection Act (NDPA) 2023 and other applicable laws.

1. Information We Collect

We collect the following categories of information when you visit our website or register for the program:

a. Personal Information You Provide

  • Full name
  • Email address
  • Phone number
  • Age and gender (where applicable)
  • Course preference and attendance mode
  • Skills, interests, and motivation for joining
  • Any additional information voluntarily submitted via forms or messages

b. Automatically Collected Information

  • IP address and approximate location
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent, and click behavior
  • Referring website or source

2. How We Use Your Information

We use your information to:

  • Process your registration and verify your eligibility
  • Communicate with you regarding program updates, schedules, and confirmations
  • Deliver training materials and post-program resources
  • Improve our website experience and program delivery
  • Conduct internal research, reporting, and program evaluation
  • Comply with legal and regulatory obligations
  • Send relevant updates about future Lagos State Government empowerment initiatives (with your consent)

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Consent — you have voluntarily submitted information through our registration form
  • Public Interest — as part of a Lagos State Government empowerment initiative
  • Legitimate Interest — to deliver, evaluate, and improve the program
  • Legal Obligation — where required by Nigerian law

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data only with:

  • Authorized program partners and facilitators for training delivery purposes
  • Approved third-party service providers (e.g., email platforms, hosting services) under strict confidentiality agreements
  • Government agencies or law enforcement where required by law
  • Internal Lagos State Government departments for reporting and program evaluation

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete the program and provide post-program support
  • Fulfill legal, regulatory, and government reporting obligations
  • Maintain participation records for future reference

Once no longer required, your data will be securely deleted or anonymized.

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under the Nigeria Data Protection Act (NDPA), you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your data (subject to legal and operational obligations)
  • Withdraw consent at any time
  • Object to certain processing activities
  • Lodge a complaint with the Nigeria Data Protection Commission (NDPC)

To exercise any of these rights, contact us at [Insert Official Email].

8. Children’s Privacy

The What’s Next program is open only to individuals aged 18 and above. We do not knowingly collect personal information from minors. If we become aware of such data being submitted, it will be deleted immediately.

9. Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies independently.

10. International Data Transfers

Your data is primarily processed and stored in Nigeria. Where data must be transferred internationally (e.g., via cloud service providers), we ensure appropriate safeguards are in place in line with the NDPA.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on this website with the updated effective date.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, contact:

Data Protection Officer What’s Next Program — Lagos State Tourism Department